1. DEFINITIONS

Store: Refers to the Milano Beauty online platform.
Customer / User: Any person using the store or ordering products or services.
Products: All goods available for sale within the store.
Service: Any service provided by the store, whether free or paid.
Account: The user’s personal profile within the store.
Third Party: Any external entity we collaborate with to provide the service (e.g., shipping or payment companies).

2. TERMS OF USE

Users must be over 18 years old or have parental consent.
Using the store for any illegal purposes or against public morals is prohibited.
Milano Beauty has the right to suspend or terminate accounts that violate these terms without prior notice.

3. ORDERS AND PAYMENT

All orders are subject to actual product availability.
Prices are subject to change without prior notice, but will not be altered after order confirmation.
Payments are processed through secure third parties, and we do not store card details.

4. RETURN AND REFUND POLICY

Customers have the right to request a return or refund according to the return policy posted on a dedicated page.
Products must be unused and in their original condition.
Some products may not be returnable for health or regulatory reasons.

 5. SHIPPING AND DELIVERY POLICY

Shipping is available to all areas in the UAE according to the options listed on the shipping page.
Delivery time depends on the customer’s location and chosen shipping method.
Milano Beauty is not responsible for delays caused by circumstances beyond our control (e.g., weather or customs procedures).

6. INTELLECTUAL PROPERTY

All content displayed in the store, including texts, images, logos, and designs, is the exclusive property of Milano Beauty and may not be used or reproduced without prior written permission.

7. DATA PROTECTION

We are committed to protecting your data according to the published privacy policy and in compliance with UAE data protection laws.

8. CHANGES TO TERMS

Milano Beauty has the right to modify these terms at any time, and users will be notified of changes via email or in-store notice. Continued use of the store after modifications constitutes implicit acceptance of the new terms.

9. GOVERNING LAW

These terms are governed by the laws of the Emirate of Abu Dhabi and the United Arab Emirates. Any disputes will be resolved by the competent courts within the country.

10. CONTACT US

For any inquiries or complaints, please contact us via:
Email: milanobeauty743@gmail.com
Phone: +971585844928